Welcome to Quetzal Gems shop, we hope you will find your loved jewelry pieces that are unique, gorgeous and meaningful to you. Part of our profit will go to support wildlife causes. All the gemstones featured in our collection are authentic, ethically sourced and handpicked with love.
Please follow our updates in this journey at Facebook: www.facebook.com/quetzalgems Instagram: @quetzalgems www.quetzalgems.com
The collection inspiration comes from the appreciation of beauty in flowers and animals. Our design is inspired from marine creatures and wildlife. Each jewelry piece is designed with love and passion in environmental conservation.
How long will it take for the item to reach you?
Our estimated shipping time for International registered article:
North America: 8-10 business days
Europe: 8-10 business days. We will do my best to meet these shipping estimates. However, this depends on custom clearance in the destination country.
Local (within Singapore): 3-5 working days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Return & Exchange
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations; however, you can contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.